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Handbook & Policies

Student Handbook

 

How does registration work?

-New Students register for a 4-week trial, and the student will automatically be registered for the remainder of the semester once the trial lessons have been used.

- We offer three semesters – Fall, Spring, and Summer.

Fall 2019 Session: August 26, 2019- January 11, 2020 (16 Weeks)

Spring 2020 Session: January 13, 2019- May 9, 2020 (16 Weeks)

Summer 2020 Session: June 1, 2020- August 7, 2020 (9 Weeks)

 

*Make-up weeks are not counted as part of the semester’s total weeks and must be scheduled with the instructor*

Mid-Semester Makeup Week 2019: December 2-7

End of Year Makeup Week 2020: May 11-16

Summer Makeup Week 2020: August 10-15

 

What should I do when I come for a Music Lesson?

-Sign in! There will be a sign-in sheet at the front desk for all music students. Students must stop by the desk and sign in prior to the lesson.

-Be to your lesson on time!

-Come prepared, always bring your music, and be ready to learn and have fun!

 

How do I pay for my lessons?

-New Students Only: 4-week trials are paid in full up front

-Payment options following a 4-week trial:

-Monthly: 8 monthly payments September–April (Please note: Customers who elect to participate in the monthly payment plan option will be assessed a monthly payment plan fee of $3.) 

-Auto-pay: The first week of every month, tuition will automatically be taken from your card on file. $3 fee is waved when using auto-pay. Ask the front desk for more information on how to sign up for auto-pay!

-One-time full payment

-50/50:  Two payments of ½ the student’s yearly tuition

-Tuition Assistance and Merit Scholarships are available, please ask for more information!

*Students will be charged a $10 materials fee per semester

PAYMENT POLICIES

  • A student will not be listed on the class roster until the first monthly payment has been paid-in-full.
  • Payment must be received on or before the due date.
  • All accounts that are not current are subject to a late fee of $15.
  • Tuition for the previous semester must be paid-in-full before a student may register for the next term.
  • Richland Academy reserves the right to cancel a class with insufficient enrollment. You will be notified and may transfer to another class or receive a full refund. Your refund check will be mailed approximately 30 days after notification.
  • Returned checks are subject to a $30 fee plus bank charges.

 

What if I can’t make it to a lesson?

Please contact your instructor directly and Richland Academy at 419-522-8224 at least 4 hours prior to your lesson to notify us of an absence. If the front desk is busy, please leave a message! 

If notified less than 4 hours prior, or if there is no warning and the student does not attend, an unexcused absence will be recorded and you will be responsible for paying for that lesson. In case of an emergency, marking a student unexcused or excused is left up to the discretion of the teacher.

 

Class Cancelations

Classes are ALWAYS held on President’s Day, Martin Luther King Jr. Day, and Columbus Day.

We are always closed on Labor Day, Memorial Day, and Independence Day.

(All regularly scheduled Monday classes from Labor Day, Monday, September 2, 2019, will be held on Monday, November 25, 2019)

Please refer to the yearly calendar, Facebook, or the website for Thanksgiving Break, Winter Break, Spring break, and other special closures.

ATTENDANCE

The Academy cannot make up class lessons or refund tuition for classes missed by the student.  Classes missed by the teacher will be rescheduled, refunded, or credited to the student's account.

There will be a sign-in sheet at the front desk for all music students. Students must stop by the desk and sign in prior to the lesson.

For Private Music Lessons

Students must notify the Academy and your music instructor if unable to attend a scheduled lesson: NO LATER THAN 4 hours prior to the scheduled lesson.  We understand that uncontrollable circumstances happen, but please be courteous to your teachers. If notified less than 4 hours prior, or if there is no warning and the student does not attend, an unexcused absence will be recorded and you will be responsible for paying for that lesson. In case of an emergency, marking a student unexcused or excused is left up to the discretion of the teacher.

Call 419-522-8224 to report absences, if the front desk is busy, please leave a detailed message.

 

 Delinquent Accounts

If payment on a student account is not current the student will not be permitted to participate in class or performance opportunities.  In the unlikely event that we have to take steps beyond invoicing to collect payments we can hold you responsible for interest at the maximum lawful rate from the due date of payment, cost of collection, and reasonable attorney fees.  You agree to pay these if such steps are necessary, for any and all amounts due.

 

Withdrawals and Refund

Official withdrawals must be made at the Front Desk. Any refund amount may be applied toward existing or future balances. You may also request a refund, a refund check will be mailed approximately 30 days after the refund request.  If you know you will be absent during the semester, please let us know as soon as possible so your tuition can be adjusted.

Classes: The Academy cannot make up class lessons or refund tuition for classes missed by the missed by the teacher will be rescheduled, refunded, or credited to the student's account.

 

Richland Academy Closing- in case of inclement weather

The safety of all students, faculty and staff is our primary consideration in determining if RAA should remain open. No other factors supersede that one. If we receive information that weather conditions, or any other risks, pose a significant threat to the safety of our RAA community, we will act appropriately and immediately. Rarely does RAA close because of low temperatures alone. 

Parents of our students are capable of preparing themselves and their children for inclement weather and for deciding if weather conditions and their own personal circumstances warrant altering their schedules because of the weather.

Second, we offer a service for which its students pay directly. If we close, we temporarily deny that service to our students. So, if our observations and consultations indicate that conditions do not present an undue threat to the RAA community, we are obliged to provide the service that we have promised to our students. In other words, our job is to keep RAA open.

Richland Academy of the Arts is open for normal business operations and instructional activities unless indicated otherwise on RAA’s home page. Employees and students are expected to exercise judgment regarding their ability to travel safely to RAA when inclement weather is in the area. They are not expected to place travel for work or class attendance above considerations for individual health and safety.

When closure is necessary:

If conditions necessitate closure, every effort will be made to have this information posted on the Richland Academy of the Arts website: www.richlandacademy.com.

Please note: Richland Academy of the Arts will automatically close if there is a Level 2 or above snow emergency in Richland County.

RAA will also:

  • Post on RAA Facebook
  • Send an announcement via Remind 101 text messaging system.
  • Inform local media outlets.

The official and authoritative source of closure information is the RAA website. If the homepage is down due to power failure or other causes, the RAA Facebook page will be considered the secondary source for an official announcement, but should be verified via another source among those listed above. Local media are helpful and will be notified, but are not the primary source of such information.

Suspensions

Richland Academy reserves the right to dismiss or suspend a student whose behavior, work or attendance is unsatisfactory (no refund is given).  A student may also be suspended if payment is in arrears.

The staff at the Richland Academy shares in your desire for all to have an exceptional experience with the arts. The best way to see if the programs currently offered at the Academy are a fit for you is to request information »

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